Refund Policy

At Pure Select, we stand behind our products with a 60-day satisfaction guarantee. Here’s our comprehensive refund policy:

Return Period
– 60 days from the date of purchase to request a refund
– Returns must be authorized within this 60-day window
– Once authorized, you have 14 days to return the product

How to Return
1. Email support@pureselect.com to request a Return Authorization Number (RMA)
2. Include your RMA with the returned product
3. Send us the tracking number when shipped
4. Return to the address provided at your cost

Condition Requirements
– Products must be in good physical condition
– All original accessories must be included
– Must include proof of purchase or receipt

Non-Returnable Items
– Gift cards
– Digital/downloadable products
– Certain health and personal care items
– Sale items

Partial Refund Conditions
– Items showing clear signs of use
– Products not in original condition
– Missing parts or components
– Returns after 60 days (if accepted)

Refund Process
– You’ll receive confirmation when we receive your return
– Approved refunds will be processed to original payment method
– Processing time varies by banking institution

Exchanges
– Available only for defective or damaged items
– Must be requested within 60 days of delivery
– Contact support@pureselect.com for exchange instructions

Gift Returns
– Gift returns receive store credit at equal value
– Refunds for non-gift items go to original purchaser

Questions?
Contact our customer service: support@pureselect.com